Many folks nowadays with the easy access for information online. Rely plenty on information they receive online pertaining to heating and air conditioning systems.
The problem with HVAC systems is the very complex installation specifications.
Below is an article that was published pertaining to these exact concerns.
HVAC Warranties And What You Should Know
By Randle Lee
Replacing your home’s furnace or central air conditioning system is one of the eventualities you’ll encounter as a homeowner. The expense is often unplanned, and you need to make a quick decision about the brand you’ll buy. If you normally use the services of a particular mechanical contractor, you may ask the contractor for a recommendation. You may also have a brand or two in mind.
Large mechanical systems for your home come with warranties. If the system breaks or malfunctions while it is still relatively new, you can get the system fixed by the manufacturer, right? Well, the real answer is “maybe.”
Warranties can be a major question mark for the consumer, especially when they’re designed to protect large systems like furnaces and air conditioners. If you read the warranty language carefully, you’ll realize that the manufacturer will place restrictions on warranty claims. Two of the major restrictions on warranty coverage involve the installation and maintenance of your system.
If the system was installed and maintained by a trained, certified installer/technician, the warranty will likely remain in force. Breakdowns and performance problems that are identified during the warranty period will likely be covered, provided that they aren’t caused by circumstances you created, or that aren’t related to the mechanical performance of the system.
If a certified technician doesn’t install or maintain the product during the warranty period, your warranty could be voided, and you’ll get stuck with a hefty repair bill. Many consumers don’t realize that the installation and maintenance clauses can have such serious consequences until it’s too late.
If you’re in the market for heating or cooling equipment, and you have time to do the research, you may find that certain brands have developed a reputation for poor manufacturing quality, or poor post-sale support by the manufacturer. As an educated consumer, you should know that there are relatively few HVAC manufacturers in the US. Many manufacturers make similar (or even identical) products under different brand names. You may attempt to avoid “quality” problems by choosing one brand over another, but some additional research could reveal that the same manufacturer makes both the “inferior” and “superior” quality brands.
What’s the difference? More often than not, faults that are chalked up to “quality” problems are really caused by improper installation and maintenance by unqualified or underqualified technicians. An untrained technician may cut corners, follow improper maintenance procedures, and use third-party repair parts, rather than providing manufacturer-certified service. Over time, this can cause performance problems and mechanical breakdowns during the warranty period.
Under these circumstances, it’s easy to assume that breakdowns and performance problems in a new system are the result of manufacturing defects. In reality, even systems that are newly installed need to be operated and maintained according to the manufacturers’ instructions. Ultimately, the purchaser must ensure that a system under warranty is installed and maintained by a trained, certified installer/technician. Once the warranty period has expired, homeowners can choose any repair or maintenance service. While a warranty is still in force, the homeowner must meet all of the warranty conditions, including those related to the regular maintenance of the system.
R & S Mechanical provides Heating – Air Conditioning – Refrigeration Services to Residential and Commercial Customers in Raleigh NC.
We don’t sell our service, our service sells itself. http://rsmechanicalservices.com
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Gary R Jeff designed a great Mitsubishi Mini Split for my new Music Room. Julio and Marlon did a great job on the initial pre-plumb, and Julio and Jake returned to finish the install. I did have one minor glitch, and Jeff sent Barry out to take care of that. Great equipme...
Lisa G Have had nothing but positive experience working with R&S. Brittany is the front end of the company and does a great job representing company. friendly, pleasant and helpful. Provides accurate information and follows up as she says.
Sean H. I had R and S come out to my house for the second time in the last couple of years to fix an issue with our heating system, and they were able to show up quickly and promptly and fix the issue the same day. The folks I have dealt with at R and S have all been very friendly and helpful in explaining the two issues with our heater thus far. We've had very good experiences and would definitely recommend to other homeowners.
Mancy M. I would recommend R & S Mechanical at any time for those who are looking for professionalism and ability to make a major job look like it's a minor one. I contacted R & S as one of 5 suppliers and service companies to install a new unit in my house. Even though price was a factor, but I was also looking to work with an organization that would be honest and caring. I did find such values with R & S. They were the only one out of the five who actually called to follow up on their offer and ensure that everything was well explained and clear. Absolutely great guys and they made sure to keep the place clean after they left. I definitely made the right choice.
Jennifer R. I have dealt with R&S since I moved to Raleigh four years ago and they have taken consistently good care of my HVAC units. They are prompt, professional, courteous and definitely pick up after themselves. They even call me to schedule regular maintenance that comes with my service contract instead of me having to remember. I can get an appointment very quickly if something breaks on me and they always arrive early. I'm overall very satisfied.
Gail S. I have always been pleased with their service. They are quick to respond, even on weekends. I would definitely recommend them.
Carol C. Our overall experience with R&S has been exceptional. We have been homeowners for over 30 years and have never had better service, concern and respect as we have received from R&S. Highly recommend.
Barb and Jerry Our AC system failed on a Friday afternoon at our Daughter's condo. Shortly after our call, Randy and Mike came to our condo, diagnosed the unit and loaned us portable cooling units over the weekend. They installed a new system and got us up and running the following Tuesday. Their prices and service were great! Very responsive, very straight forward, no hard sell unlike the big companies. Highly recommended - excellent service!